Privacy policy

Effective date: April 8, 2026 | Last updated: April 8, 2026

IAK ("IAK," "we," "us," or "our") operates this website and online store at weariak.com in order to provide you with our products and services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

This Privacy Policy is compliant with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with us:

  • Contact details — your name, email address, phone number, billing address, and shipping address.
  • Payment information — credit card or debit card details, processed and encrypted securely through Shopify Payments. IAK does not store your full payment card details.
  • Transaction information — items you view, add to your cart, purchase, return, or exchange, and your order history.
  • Communications — information you include when you contact us, for example through a customer support inquiry or return request.
  • Device and usage information — your browser type, IP address, device identifiers, and how you interact with our website. This is collected automatically through cookies and Shopify's built-in analytics.

2. How We Collect Personal Information
We collect personal information from the following sources:

  • Directly from you — when you place an order, contact us, or subscribe to our newsletter.
  • Automatically — through your device when you visit our website, via cookies and similar technologies.
  • From our service providers — such as Shopify (our e-commerce platform) and shipping carriers, who collect or process personal information on our behalf.

3. How We Use Your Personal Information
We use your personal information to:

  • Process and fulfil your orders, including payment processing, shipping, and managing returns and exchanges.
  • Communicate with you about your orders, account, or inquiries.
  • Send marketing and promotional communications by email — only where you have provided express consent, in accordance with CASL. You may withdraw your consent at any time.
  • Improve and personalize your shopping experience on our website.
  • Detect and prevent fraud or unauthorized activity.
  • Comply with applicable legal obligations.

4. How We Share Your Personal Information
We do not sell your personal information. We may share your information only in the following circumstances:

  • With Shopify — our e-commerce platform, which stores and processes order and payment data on our behalf. For more information, visit Shopify's Consumer Privacy Policy at privacy.shopify.com.
  • With shipping carriers (e.g., Canada Post) — to deliver your orders.
  • With email marketing service providers — where you have consented to receive marketing communications from us.
  • For legal reasons — to comply with applicable law, respond to valid legal process, or protect our rights and the rights of our customers.
  • In connection with a business transaction — such as a sale or transfer of our business, in which case your information may be transferred to the acquiring party.

5. Our Relationship with Shopify
Our website is hosted and powered by Shopify Inc. Information you submit through our store is transmitted to and processed by Shopify in order to provide and improve the Services. Shopify may process your personal information on servers located outside Canada. To learn more about how Shopify handles your personal information and to exercise any related rights, visit privacy.shopify.com.

6. Marketing Communications (CASL)
We will only send you commercial electronic messages — including promotional emails and newsletters — if you have provided express consent. Every marketing email we send includes a clear and easy unsubscribe option. You may withdraw your consent at any time by:

  • Clicking "Unsubscribe" in any marketing email, or
  • Emailing us at hello@weariak.com

Withdrawing your consent will not affect non-promotional emails related to your orders or account.

7. Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze how our site is used. You can adjust your browser settings to refuse cookies, though this may affect certain features of the site. By continuing to use our website, you consent to the use of cookies as described in this policy.

8. Third-Party Links
Our website may contain links to third-party websites or social media platforms such as Instagram and TikTok. We are not responsible for the privacy practices of those platforms and encourage you to review their privacy policies independently. Our inclusion of such links does not imply any endorsement.

9. Children's Privacy
Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their personal information, please contact us at hello@weariak.com and we will delete it promptly.

10. Security and Data Retention
We implement reasonable security measures to protect your personal information, including SSL/TLS encryption on our website through Shopify. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Order records are typically retained for 7 years in accordance with Canadian tax and accounting requirements.

11. Your Rights Under PIPEDA
As a Canadian resident, you have the following rights with respect to your personal information:

  • Right to access — you may request access to the personal information we hold about you.
  • Right to correction — you may request that we correct inaccurate or incomplete information.
  • Right to withdraw consent — you may withdraw consent to our use of your personal information at any time, subject to legal or contractual restrictions.
  • Right to file a complaint — you may lodge a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

To exercise any of these rights, please contact us using the details below. We will respond in a timely manner as required under PIPEDA.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review this page periodically.

13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us
IAK
Email: hello@weariak.com
Mailing address: PO BOX 99900 VY 929 592, RPO Queens Quay, Toronto, Ontario, M5V 0K9, Canada